Practico Ltd
Tel 020 7442 3600
costs@practico.co.uk

Registered office
9 Perseverance Works, Kingsland Road, London E2 8DD, England

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Terms of Use and Privacy Notice

Once you use this website, you are deemed to have accepted the following terms of use. We reserve the right to change these terms at any time by making revisions to them on this website. These terms of use are governed by English law, and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms of use or any materials on it. This website is provided, operated, and administrated by Practico but is hosted by a third party. Practico is a registered Trade Mark in the United Kingdom, No. UK00003058498 under Class 45: Legal Services, in the name of Practico Ltd. Practico Limited is a limited liability company incorporated in England and Wales (Registration number 7804648), whose registered office is at 9 Perseverance Works, Kingsland Road, London E2 8DD, VAT No. 122 8545 23, contact — mail@practico.co.uk

Copyright

The copyright in all material on this website belongs to Practico or to any person or body to which Practico has granted a licence. No part of this website or any of its materials may be copied, nor may you do or carry out any other act in relation to any part of this website prohibited by copyright save for the following: As long as you give credit to us (in a form approved by us) you may quote from this website to third parties. You may print/download a page/page to a local hard disk for personal use only. You are not authorised to incorporate any part of this website into any commercial document or into any material sold/made available for profit without first obtaining our consent. Without our consent being first obtained by you no part of part of this website may be stored/re-produced on any other website.

Disclaimer

All contents of this website are provided for general information purposes only. No warranty, express or implied, is given as to the accuracy of any information on this website. We do not accept any liability for any error or omission and users should seek legal advice before taking any action based on the information contained on this website. It may be the case that material on this website requires updating. Please contact us if you need further advice on any matters contained on this website. We will not be liable if for any reason the site is unavailable for any period. We shall not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of this website or any material contained in it.

Privacy Notice

Practico takes data privacy seriously. Please read this general privacy policy together with the cookies policy relating to our website carefully to understand why data is being collected and what we do with that data once it is in our possession. Further information about data privacy may be found in our terms of business document.

1 PERSONAL DATA WE COLLECT FROM OUR WEBSITE

1.1 Types of data we collect.

Personal information about you is collected only when you submit it and the types of data we collect for use are:

1.1.1 Contact details – your name, address, telephone number and email address
1.1.2 Data that identifies you – your IP address and browser details
1.1.3 Data on website navigation – the URL path you take as you navigate through our site.

1.2 How we use your Personal Data on our website.

We may use that information to monitor website traffic and provide you with our services and technical briefings. We may advise you of changes to this website and our marketing information relating to our services which we think you may find of interest.

1.3 Your Privacy choices and rights

You can choose not to provide us with personal data, turn off cookies in your browser settings (see below) and ask us not to use your data for marketing purposes.

If you do not wish to receive our information after registration, then please send an email to mail@practico.co.uk.

You have a right to access information we hold on you including categories of data, purpose of processing, any access by third parties to your data, use and how long we hold your data. You can also ask us to correct data currently held by us, object to data profiling and ask us to remove your contact details permanently. You also have a right to lodge a formal complaint.

1.4 Our undertaking to you regarding data collected from you on our website.

Any information about you will be retained by us and will not be sold, transferred, or disclosed to any third party unless we are required to do so by law, by a court order or where your consent has been given. We may provide statistics about our users and other site information to third parties. These statistics will not include information which identifies you personally. Although we use cookies (see below), these do not save personal information about you for any purpose other than the functionality of this website.

In accordance with the General Data Protection Regulation, you may request details of the personal information we hold about you. If you feel that the information we hold about you is inaccurate you may ask us to amend or remove it permanently. Please do not send us any personal information if you do not want that information to be used in this way. Practico is the data controller of any information provided via the website.

Request Form

1.5 Cookies

Cookies are small text files that are placed on your computer by websites you visit. Cookies help make this website work and provide information to us about how users interact with our site. We use this information to improve our website.

The cookies we use help to provide us with anonymised, aggregated technical information. This is principally so that we can make sure that the website is easy to navigate, identify the areas that are of particular interest to visitors and generally improve the site and our services. The information that we collect in this process will not identify you as an individual. We do not seek to identify individual visitors unless they volunteer their contact details on the site. In some circumstances, our records will identify organisations visiting our site and we may use that information in managing our relationship with those organisations, for example, in considering how to develop the services that we offer them.

By using our website, you agree that we can place these types of cookies on your device.

When you accessed this website, our cookies were sent to your web browser and stored on your computer. If you wish to remove them, you can manage this via the settings on your browser but note that this may impact your ability to utilise this and other web sites. The way to clear cookies varies from one browser to another. You should look in the "help" menu of your web browser for full instructions. For your reference, please click the following links for details on how to manage cookies in each of the major web browsers:

1.6 Analytics and anonymisation

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies (see above), to help us analyse how users use our site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have activated IP-anonymisation, which will anonymise your IP address by cutting it short. In most cases this procedure will be carried out within the area of the European Union and other parties to the European Economic Area Agreement. In exceptional cases the whole IP address will be first transferred to a Google server in the USA and then shortened there. Google will use the information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing us with other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of these cookies via the settings in your browser as explained above. You can also opt out of being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser.

2. PERSONAL DATA WE COLLECT FROM OTHER SOURCES

2.1 Personal data collected from our clients about other people

In commercial matters and in the ordinary course of providing our professional services to you we will hold and use personal data about you, your employees and your clients. When you provide personal data to us relating to your employees and clients, you are confirming that you are allowed to do so. You should ensure that those individuals understand how their data will be used by us in your agreements with them.

In personal matters, you may be providing other third-party data to us, for example details about your client and their family members, in which case we will use such data as a data controller in our own right and will comply with data protection legislation in relation to use of that data. You must have the authority to disclose personal data if it relates to someone else and all data disclosed should be complete, accurate and up to date. These obligations will also be contained in our mutual terms of business and engagement contract.

2.2 What type of personal data will we receive directly from our clients about other people?

The personal data we collect will depend on the nature of the services we are providing and what we are contracted to do for you. Typically, this might include the following:

Contact details (including data subject name, address, date of birth and email address)
Photographic identification and proof of address documents
Professional information (such as job title, previous positions, and professional experience)
Banking and financial details (disclosing the source of funds where a matter relates to financial status or transactional evidence is involved)
Medical or similar confidential reports

2.3 What type of personal data will we collect about our clients and their employees?

The personal data we collect will depend on the nature of the services we are providing and what we are contracted to do for you. Typically, this might include the following:

Contact details (including name, address, date of birth and email address)
Professional information (such as job title, previous positions, fee rates and professional experience)
Banking and financial details (if a client is an individual)
Details of visits to our website (which enable our website to remember information about you and your preferences). Please see the sections above on Cookies and Analytics and Anonymisation for further details.

2.4 Why do we need and now long do we keep personal data?

We need your data to:

carry out the work we are engaged to perform.
comply with legal obligations under EU/UK law that affect the matter for which we are engaged.
protect our legitimate commercial interests (e.g., for financial evaluation or credit control)

How long do we keep your data?

We will keep your data for as long as it is necessary to carry out the above in accordance with our data retention and erasure policy, a copy of which is available on request (e.g. anti-money laundering regulation and HMRC requirements need information to be kept for a minimum period from conclusion of the matter).

2.5 On what basis can we process personal data and, if applicable, your client’s personal data?

Our reasons for processing personal data are as follows:

It is necessary in the performance of a contract to which we are a party, or to take steps prior to entering into a contract between parties. Our terms of business and engagement letter sets out the terms of the contract and the services we will provide.
It is necessary for the purposes of our legitimate interests, except where our interests are overridden by the interests, rights, or freedoms of affected individuals. To determine this, we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data and the impact of the processing on you.
It is necessary in order to comply with mandatory legal obligations to which we are subject under EU or UK law.
In respect of your client’s personal data, we will process such data where it is necessary in the performance of our contract with you. Such personal data is protected by the General Data Protection Regulation, under which this Company is obligated and compliant.

2.6 What are we going to do with your personal data?

We will hold and use personal data about you to:

carry out relevant data analysis and evaluation in the performance of our commercial contract with our clients.
communicate with you during the course of providing our services, for example providing you with advice and dealing with your enquiries and requests.
prepare documentation to complete transactions and commence legal proceedings on your behalf.
carry out obligations arising from any contract entered into between you and third parties as part of relevant legal matters.
analyse figures for statistical purposes to help us manage our business and plan strategically for the future.
seek advice from third parties in connection with your matter, such as legal Counsel.
respond to any complaint or allegation of negligence against us.
prevent money laundering or terrorist financing in accordance with financial crime regulations, if requested by our clients to do so.

3. WHO WE SHARE PERSONAL DATA WITH

We may, when required and necessary, share your personal data with other organisations. Depending on the work we are undertaking for you the other organisations may include:

Our firm’s ‘data processors’ who are contractors from whom we obtain operational services including IT, message-taking, typing and secretarial support, costs drafting, secure document storage and shredding.
Other ‘data controllers’ that provide relevant professional or commercial services, such as Counsel and other solicitors.
Experts that you and we agree are necessary to assist us to progress your matter.
HM Courts & Arbitration Services
The Solicitors Regulation Authority, the Information Commissioner’s Office (ICO) and organisations involved with the preparation, assessment, and certification of quality standards for which our firm is seeking or maintaining accreditation.

4. WHERE WE STORE ALL THE PERSONAL DATA WE COLLECT

The personal data we collect is processed at our offices in London and, for website data, Hamburg. Additionally, in common with most companies using cloud-based storage and security software, we use data processing facilities operated by the third parties identified below.

By submitting or sharing your own or client personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

5. THIRD PARTIES WE USE TO PROCESS YOUR PERSONAL DATA

Practico use third party organisations to provide cloud-based services and software to help power and secure emails, data file storage and communicate with customers. We partner with third parties who we believe are the best in their field at what they do.

Therefore, it is sometimes necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.

Here are the details of our main third-party service providers, what data they collect or we share with them, where they store the data and why they need it:

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List of third-party service providers, including All Things Are

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6. SENSITIVE PERSONAL DATA

The General Data Processing Regulation defines sensitive personal data to include details of racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person's sex life or sexual orientation. Sensitive personal data is categorised and further protected by the General Data Protection Regulation, under which this Company is obligated and compliant.

Where necessary to act in your best interests, and for the establishment, exercise, or defence of your legal case(s), we may need to process personal data which is very sensitive in nature. In some circumstances we may need to share this information with third parties, for example a court or tribunal. If you volunteer sensitive personal data directly or on behalf of your client, you will be allowing us to process it as part of engaging our services.

7. CYBER ESSENTIALS CERTIFICATION

The company’s certificate certifies that the Company was assessed as meeting the Cyber Essentials implementation profile and thus that at the time of testing, the Company’s ICT defences were assessed as satisfactory against commodity based cyber-attack. Certification number IASME-CE-042416 dated 23 May 2022.

8. CONTACTS

If you have any questions about our privacy policies, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold about you may need to be corrected, want to delete all or any part of it or to object to the processing on legitimate grounds, please contact Paul Virtue, Practico Limited, 9 Perseverance Works, Kingsland Road, London E2 8DD [Tel 020 7442 3600/ Email pvirtue@practico.co.uk] on behalf of our Data Protection Officer.

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